A diagram that reflects the processes and steps a user would take when completing a certain task or goal. The User Journey Map also highlights the key activities, touchpoints, stakeholders, and benefits of an experience. In order to develop an effective strategy that helps guide users through the process of reaching their goals and objectives, the User Journey Map provides a comprehensive view of how your customers will navigate towards achieving their goals.
A technique for understanding people’s experience of a product or service. Participants are asked to keep daily records of their experience using the product, and these records are taken into consideration when designing the design.
A graphical representation of the density and distribution of data points. Denser regions in the image are interpreted as the data points' frequency, while lower densities are interpreted as fewer data points in that area.
Heatmaps show you where people worldwide are clicking on content to help you understand how people interact with your website designs and content.
CSS or Cascading Style Sheets are a language for describing the look and formatting of HTML elements in a webpage.
The width and height of a document, after having been cut down to size from a larger sheet.
A well-known UI element in computer applications. It's an expandable menu of context-specific commands typically launched from the application's main menu.
A photograph that is purchased and licensed for exclusive use by an individual or business.
The art of drawing original characters and symbols — especially for decorative purposes.
The adjustment of all characters in a line by moving them closer together or farther apart.
Also called trim marks, are markings on artwork that tells the printer where to cut the page.
The space that an item has around it.